Customer Success Specialist
Employment Type/Status: Full-Time
Location: Melbourne VIC, Australia
Are you a team player who is engaging and personable? Are you a go-getter who enjoys working through challenges to improve patient care? If yes, then you fit the bill for Pulsara’s Customer Success Specialist position based in Melbourne, Australia! (Learn more about Pulsara here: https://www.pulsara.com/careers!)
Pulsara is a networked communications platform that connects teams across organisations. The power of the Pulsara platform is that it uses technology to connect people, healthcare organisations, and resources for shared consciousness. Pulsara’s Customer Success Specialist is accountable for serving as a Pulsara platform expert with specific attention to customer health, platform adoption, and optimal utilization leading to contract renewal.
This is a work-from-home/remote work position where you’ll collaborate with (and be supported by) a dedicated and passionate team from all over the world. Bring your skills and passion---along with your local and regional knowledge---to help build a better cutting edge future for healthcare in Australia and beyond!
Pulsara’s Customer Success Specialist is responsible for expanding the sales pipeline while strengthening and engaging existing customers. To be considered for this position, you must be able to excel at the following job functions:
Primary Job Functions:
Our Ideal team player will possess:
Working at Pulsara, you will join an entrepreneurial culture — one where we succeed together! And if that’s not enticing enough, we also offer:
Benefits and Perks.
💰 Competitive Compensation Package
💻 Company-provided hardware
⛷ Work-life balance
How to apply
Do you want to help revolutionize the healthcare industry? You don’t want to miss out on this opportunity to work with Pulsara — we are growing faster than you can say “connected teams” and changing the future of healthcare communication.
Applicants are encouraged to apply online, submitting a cover letter and a current resume. Please note:
Our recruitment process will include a video/phone screen and a formal interview. For this role, you are not required to address each of the key selection criteria in a separate written document. Applicants are strongly encouraged to review our Careers Page www.Pulsara.com/careers. Preferred candidates will be required to complete pre-employment screening, including a national police check and misconduct screening.
Applicants must be an Australian Citizen, Permanent Resident, or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process.
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